Last updated: June 16, 2026

Introduction

At bougies d'ici^®, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you use our website.

Collection of Personal Information

We only collect information necessary to provide our services, including:

• Full name
• Email address
• Mailing address (for delivery)
• Payment information (processed securely via our payment platform)

We do not collect sensitive information unless you voluntarily provide it (e.g., custom orders).

Use of Personal Information

Your information is used to:

• Process and deliver your orders
• Respond to inquiries via email or contact form
• Send communications related to your orders or, if you have consented, promotions and updates
• Improve our services and website

Sharing of Personal Information

We do not sell or rent your information to third parties. We may share your information with:

• Carriers to deliver your orders
• Payment providers to process transactions
• Technical or marketing service providers that help manage the website

These third parties are contractually required to protect your information.

Protection of Personal Information

We use appropriate security measures to protect your personal information against unauthorized access, disclosure, or alteration. Online transactions are processed through secure platforms.

Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes or enforce our agreements

Your Rights

Under Loi 25 (Quebec) and the PIPEDA (Canada), you have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your personal information
• Withdraw your consent for marketing communications

To exercise your rights, contact us at: info@bougiesdici.ca

Cookies and Similar Technologies

Our website uses cookies to:

• Improve user experience
• Analyze site usage
• Personalize content or promotions

You can manage cookies in your browser, but some features of the site may not function correctly if cookies are disabled.

Policy Updates

We may update this privacy policy at any time. Changes take effect immediately upon posting on the website.