Last updated: February 22, 2026

Welcome to the bougies d'ici^®website. By using this site, you agree to be bound by these Website Terms of Use. If you do not agree with these terms, please do not use the site.

Company Information

This website is operated by:

bougies d'ici^®
PO Box 48503 CSP Van Horne
Outremont, Quebec
H2V 4T3
Canada

For any questions, information requests, or customer service inquiries, you can contact us by email at info@bougiesdici.ca

We commit to responding within 24 to 48 business hours.

Use of the Website

The site and its content are intended for personal, non-commercial use only. You agree not to:

• Copy, reproduce, distribute, or create derivative works from the site content
• Attempt to access unauthorized parts of the site
• Use the site for illegal or fraudulent purposes

Products and Information

The site offers scented candles and related products for sale.

• Descriptions, images, and prices are provided for informational purposes and may contain errors.
• We reserve the right to modify prices, discontinue products, or refuse orders at any time.

Orders and Payment

• By placing an order, you confirm that you are at least 18 years old and provide accurate information
• An order is only confirmed once payment has been received.
• We reserve the right to cancel an order in the case of pricing errors, suspected fraud, or stock unavailability.
• Payments are processed via secure platforms.

Shipping & Delivery

• Delivery times are estimated and depend on carriers.
• You are responsible for providing a correct shipping address.
• We are not responsible for delays or damages caused by carriers.

Returns & Refunds

In accordance with Quebec and Canadian laws:

• Unused products may be returned within 14 days of delivery.
• Personalized or used candles are non-refundable.
• Return shipping costs are the customer’s responsibility unless the error is ours.

Candle Safety

• Never leave a candle unattended.
• Keep out of reach of children and pets.
• Do not burn for more than 4 consecutive hours.

Intellectual Property

All site content (text, images, logos, design) is the property of bougies d'ici^®. Any reproduction without authorization is prohibited.

Limitation of Liability

To the extent permitted by Canadian law:

• We are not liable for indirect damages or lost profits.
• We are not responsible for damages resulting from improper use of the products.

Privacy

Your use of the site is also governed by our Privacy Policy, in accordance with applicable laws in Quebec and Canada.

Governing Law

These terms are governed by the laws of the province of Quebec and the federal laws of Canada.
Any dispute will be submitted to the competent courts in the judicial district of Montreal, Quebec.

Modifications

We reserve the right to modify these terms at any time.
Changes take effect immediately upon posting on the website.